Contact Us

This notice explains the standards Owala applies to customer orders and support.

Support hours

Customer service is available Monday to Friday, 9:00 AM–5:00 PM local time. Messages received outside these hours are reviewed on the next business day.

Customer assistance

Contact Owala approximately an order, shipment, return, exchange, payment, accessibility question, or privacy request. Include the order number when relevant, but never send a complete payment-card number by email.

Contact details

Store: Owala
Email: Support@OwalI.shop
Phone: (731) 648-8948
Postal address: 58 Memorial Dr, Paterson, New Jersey, 07501, United States